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Return and Shipping Policies

Books rented for the Summer 2017 semester must be returned to the University Store by August 15, 2017 to avoid replacement charges or fees.


Return Policies

(Please read before purchasing your books)

All textbook returns require PROOF OF DROP, COURSE CANCELLATION or WRITTEN FACULTY AUTHORIZATION and receipt in order to receive a refund.

If no proof is provided with return, then store credit will be given. Books must be in “as sold” condition.  Unwrapped books will be considered “used” and returned accordingly.

Access codes cannot be returned once they are unwrapped or open.

All returns must be made before the end of the Add/Drop and must include register receipt and student ID card.

All other merchandise is returnable within one week and must be in “as sold” condition.  Register receipt is required.

Final sale and seasonal merchandise cannot be returned.

Software and hardware are not returnable once opened. We do not handle returns or repairs on defective computers or any other electronics.  The warranty on these products is through the manufacturer and items must be returned to them.

Purchases made by check may require a clearing period of 7-10 days.
Returns will be credited to the original form of payment.

University Store

www.mubookstore.monmouth.edu


Shipping Policies

  • We will ship books for online, hybrid, and off-site courses.  Please contact the Store for shipping fees.
  • All UPS orders will be billed $7.50 per shipping order, FED EX Ground is FREE.
  • IMPORTANT NOTE - Effective October 1, 2006, shipping is taxable to NJ residents if the item being shipped is taxable.
    • If taxable and non-taxable items are shipped on the same order, we will use the percentage of the dollar value allocated to taxable items to determine the tax on shipping.
  • SORRY, we do NOT ship overseas.

Miscellaneous Policies

  • If you have books stolen during the semester, please report it to the Store IMMEDIATELY
    • We recommend writing your name in your books immediately after you have ascertained they are correct for your class.
  • IMPORTANT - Monmouth University and the Monmouth University Store take NO responsibility for books purchased from any source other than the Monmouth University Store for ANY reason, including errors in these listings.
    • By using this website, you expressly commit to understanding and agreeing that your purchase of textbooks or other course materials from a source other than the Monmouth University Store is at your sole risk and liability.
  • NO REFUNDS WILL BE GRANTED WITHOUT A CASH REGISTER RECEIPT FROM THE MONMOUTH UNIVERSITY Store.

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