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Return and Shipping Policies

Books rented for the SUMMER 2018 semesters must be returned to the University Store by AUGUST 16, 2018 to avoid replacement charges or fees.


Return Policies

Please read before purchasing your books

All textbook returns require PROOF OF DROP, COURSE CANCELLATION or WRITTEN FACULTY AUTHORIZATION and receipt in order to receive a refund.

If no proof is provided with return, then store credit will be given. Books must be in “as sold” condition.  Unwrapped books will be considered “used” and returned accordingly.

Access codes cannot be returned once they are unwrapped or open.

All returns must be made before the end of the Add/Drop and must include register receipt and student ID card.

All other merchandise is returnable within one week and must be in “as sold” condition.  Register receipt is required.

Final sale and seasonal merchandise cannot be returned.

Software and hardware are not returnable once opened. We do not handle returns or repairs on defective computers or any other electronics.  The warranty on these products is through the manufacturer and items must be returned to them.

Purchases made by check may require a clearing period of 7-10 days.
Returns will be credited to the original form of payment.

If you have any questions regarding these policies, please contact the University Store at 732-571-3453 or email us at bookstore@monmouth.edu


Shipping Policies

  • IMPORTANT NOTE - We are pleased to offer FREE FED EX GROUND shipping on all online orders. 

 Expedited shipping is also available for an additional fee.  Please contact our web coordinator at 732-263-5135 or eberkowi@monmouth.edu if you require expedited shipping.

Please note that we cannot ship to PO Boxes, Monmouth University Dorms, or overseas.


   


Miscellaneous Policies

  • If you have books stolen during the semester, please report it to the Store IMMEDIATELY
    • We recommend writing your name in your books immediately after you confirm they are correct for your class.
  • IMPORTANT - Monmouth University and the Monmouth University Store take NO responsibility for books purchased from any source other than the Monmouth University Store for ANY reason, including errors in these listings.
    • By using this website, you expressly commit to understanding and agreeing that your purchase of textbooks or other course materials from a source other than the Monmouth University Store is at your sole risk and liability.
  • NO REFUNDS WILL BE GRANTED WITHOUT A CASH REGISTER RECEIPT FROM THE MONMOUTH UNIVERSITY STORE.


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